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Information Ranking in Real-Time for Summarizing Emergency Calls

Authors:
Jae Kwan Kim
Myon Woong Park
Laehyun Kim
Keonsoo Lee

Keywords: information ranking; summarization; emergency call; real time

Abstract:
Summarizing emergency calls needs to be processed in real-time. Before a conversation is over, the value of a newly acquired statement should be determined. At the same time, the objective of the call, which is to obtain the information on the emergency situation, should be achieved. In this paper, a method of information ranking in real-time is proposed. This method summarizes an emergency call by extracting keywords and calculating the weights of the keywords with their frequency and relations with other words. The keywords are sorted with the weights and assigned to properties of a dialogue model. From the constructed dialogue model, statements which are not related to the conversation’s topic can be pruned.

Pages: 1 to 2

Copyright: Copyright (c) IARIA, 2017

Publication date: June 25, 2017

Published in: conference

ISSN: 2519-8459

ISBN: 978-1-61208-570-8

Location: Venice, Italy

Dates: from June 25, 2017 to June 29, 2017