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Creating Added Value for Smart Card Applications: the University as a Case Study

Authors:
Hsiao-Chi Wu
Jen Wel Chen
Ching-Cha Hsieh

Keywords: smart card application, SCOT, e-service, university

Abstract:
Studies on smart card applications, in addition to focusing on instrumentality and practicality, should also consider the importance of social construction. The implications of actors with different roles on technology directly influence the developmental direction of smart card applications. This study examines smart card applications, using a private university in Taiwan as a case study. It attempts to understand and interpret how the university handles problems arising from smart card applications, from the perspective of schools and suppliers, during the planning and design phases of implementation. Additionally, it uses the Social Construction of Technology (SCOT) as an analytic lens. The results of this study show that when the university developed a new interpretation of smart card applications, it focused on value-added e-services. This emerged and unexpected consequences arose from actual work-practice situations; smart student ID cards were not merely tools for identification and payment, but also the means to shape student lifestyles.

Pages: 176 to 181

Copyright: Copyright (c) IARIA, 2011

Publication date: February 23, 2011

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-117-5

Location: Gosier, Guadeloupe, France

Dates: from February 23, 2011 to February 28, 2011