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User Interface for Trust Decision Making in Inter-Enterprise Collaborations

Authors:
Puneet Kaur
Sini Ruohomaa
Lea Kutvonen

Keywords: trust decisions, reputation, risk, inter-enterprise collaboration, expert tool

Abstract:
Trust decisions on inter-enterprise collaborations involve a trustor's subjective evaluation of its willingness to participate in the specific collaboration, given the risks and incentives involved. In earlier work, we have built support on automating routine trust decisions based on a combination of risk, reputation and incentive information. Non-routine cases must be dealt with by human users, who require access to supporting information for their decisions; further, their needs differ somewhat from the needs of automation tools. This paper presents work in progress to provide a usable user interface for manual trust decisions on inter-enterprise collaborations in situations where automated decisions cannot be made. We have implemented a trust decision expert tool and are in the process of evaluating it and incorporating it into a broader collaboration management toolset.

Pages: 122 to 127

Copyright: Copyright (c) IARIA, 2012

Publication date: January 30, 2012

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-177-9

Location: Valencia, Spain

Dates: from January 30, 2012 to February 4, 2012