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Human Operator Perspective to Autonomic Network Management

Authors:
Marja Liinasuo
Iina Aaltonen
Hannu Karvonen
Beatriz Fuentes
Alfonso Castro

Keywords: autonomic networks; self x; Network Governance; human operators; human factors.

Abstract:
Autonomic Communications is a promising approach for the management of future networks, based on providing self-management and other self-x capabilities to the network elements. Network Governance approach aims to develop new methods for operators to efficiently manage this intelligent infrastructure, ensuring human-to-network communication. This paper presents an interview-based analysis of the expertise of human network operators in their network management activity and the derived requirements for the governance of a self-managed network from a human point of view. The requirements cover the aspects of trust, division of labor between human operators and self-x functionalities, self-x design and human-to-network interface.

Pages: 128 to 134

Copyright: Copyright (c) IARIA, 2012

Publication date: January 30, 2012

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-177-9

Location: Valencia, Spain

Dates: from January 30, 2012 to February 4, 2012