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Interaction With Mobile Devices by Elderly People: The Brazilian Scenario

Authors:
Ricardo Leme
Luciana Zaina
Vitor Casadei

Keywords: mobile devices; elderly user; personas

Abstract:
The use of mobile devices in Brazil has grown in different groups of people, making it an essential element in people’s daily communication. Although there is a high concentration of users in the age group 20-40 years, it is the visible increase in the number of people over 60 that interacts with mobile devices, especially smartphones. These different groups of different ages have different needs with regard to interaction with mobile devices. The objective of this paper is to present the results of an exploratory study on the interaction of the older users with mobile devices in Brazil. For this, we used an exploratory study with potential users in Brazil. The exploratory study outcomes allowed us to draw the personas for the Brazilian scenario. The main interaction personas were identified and defined from this survey, aiming at an efficient representation of the group studied. The survey showed us that although the majority of users had mobile devices and used them for daily activities, some of them still face difficulties on handling them.

Pages: 21 to 26

Copyright: Copyright (c) IARIA, 2014

Publication date: March 23, 2014

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-325-4

Location: Barcelona, Spain

Dates: from March 23, 2014 to March 27, 2014