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Visualizing Workload and Emotion Data in Air Traffic Control - An Approach Informed by the Supervisors Decision Making Process

Authors:
Linda Pfeiffer
Tabea Sims
Paul Rosenthal

Keywords: air traffic control supervisor; visualization, workload data, emotion data, decision making

Abstract:
The work of a supervisor, working in an area control center in air traffic control, seems to be rarely addressed by research. Within this paper, we present a preliminary study that deals with the supervisors decision making process, current practices and interfaces. Based on this study, we derived design guidelines to the development of a visualization, displaying the air traffic controllers' workload and emotional state, thus supporting the supervisors decision making.

Pages: 81 to 87

Copyright: Copyright (c) IARIA, 2017

Publication date: March 19, 2017

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-538-8

Location: Nice, France

Dates: from March 19, 2017 to March 23, 2017