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How Can a User-Centered Design Bring Innovation in a Business Intelligence Platform?

Authors:
Elodie Rival
Céline Mateev
Nicolas Maranzana

Keywords: user-centered design; data visualization; design method; evaluation method.

Abstract:
We live in a world of data, in a constant flow of information. In business intelligence, data support a key role in decision-making and innovation. Digital tools are used to help business intelligence experts in research of insight. However, these tools are often difficult to use for a novice and are not fully adapted to every activity field. In this study, we propose to apply a user-centered design method for business intelligence tool redesign. We have integrated the user as a co-designer from the ideation phase to the evaluation of the solution. We present here the developed method and the mobilized tools necessary to generate a novel, efficient and generic interface for business intelligence experts.

Pages: 147 to 152

Copyright: Copyright (c) IARIA, 2018

Publication date: March 25, 2018

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-616-3

Location: Rome, Italy

Dates: from March 25, 2018 to March 29, 2018