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Use of Smart Speakers by Elderly in Home Environment

Authors:
Jeongyun Heo
Wan Chul Yoon

Keywords: smart speaker; digital divide; voice interaction; conversational model; technology acceptance

Abstract:
Digital technologies have permeated everyday life; however, the digital literacy of the elderly population is low compared with that of other generations. This is not only due to their difficulty in adapting to newer technologies, but also due to psychosocial barriers. Smart speakers use audio to interact with elderly users. With natural language commands, the psychosocial barriers for elderly individuals are expected to become lower with regard to new technology. To understand the usage and acceptance of smart speakers, we conducted observational studies of the elderly in their home environments. The results show that smart speakers are helpful at overcoming psychosocial barriers to new technology, which will motivate the elderly to learn how to use new technology.

Pages: 46 to 49

Copyright: Copyright (c) IARIA, 2019

Publication date: February 24, 2019

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-686-6

Location: Athens, Greece

Dates: from February 24, 2019 to February 28, 2019