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UX Evaluation of a Mobile Application Prototype for Art Museum Visitors

Authors:
Pekka Isomursu
Minna Virkkula
Karoliina Niemelä
Jouni Juntunen
Janne Kumpuoja

Keywords: user experience; user evaluation methods; case study; user study; interaction with physical objects

Abstract:
In this paper, we discuss user experience evaluation of a prototype mobile application for art museum visitors. The application acts as a personal, virtual museum guide that interacts with the physical surroundings using, e.g., image recognition and Augmented Reality (AR). The study included several techniques of early User Interface (UI) design exploration. Our additions to the AttrakDiff method revealed a deeper layer of user insight that otherwise would have gone unnoticed. Based on our study, we have drawn several design implications that we believe are not only usable in further development of our application, but also useful to others. Some of our key findings were that the application should have a supporting role only, subordinate to the actual exhibition, and the role of good, versatile, and up-to-date content is crucial.

Pages: 428 to 433

Copyright: Copyright (c) IARIA, 2020

Publication date: March 22, 2020

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-761-0

Location: Valencia, Spain

Dates: from November 21, 2020 to November 25, 2020