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Reflections on Participatory Design Practices in Public Sector IT Project Management

Authors:
Klaudia Carcani
Selda Gorovelli

Keywords: Participatory Design; IT project management; public sector.

Abstract:
Participatory Design (PD) is the field that stands by the principles of democratic design practices and user involvement in the design of technologies meant for them. PD is often critiqued as not finding its place in project management in private or public institutions, where technological innovation is constrained by time, costs, organizational rules, and, most important, outcomes. Conducting a critical reflective analysis guided by PD principles, we study in this paper if PD principles are present in Information Technology (IT) project management process in the public sector and provide some guidelines on how PD can contribute further to the process. Findings are presented as open discussion points that require further investigation and application in practice.

Pages: 1 to 8

Copyright: Copyright (c) IARIA, 2023

Publication date: April 24, 2023

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-68558-078-0

Location: Venice, Italy

Dates: from April 24, 2023 to April 28, 2023