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Validating Usability Heuristics for Augmented Reality Applications for Elderly Users

Authors:
Anna Nishchyk
Norun Christine Sanderson
Weiqin Chen

Keywords: augmented reality; elderly; usability; heuristics

Abstract:
Literature has shown that Augmented Reality (AR) technologies can positively influence older people’s quality of life. However, to achieve its potential, we need to ensure the usability of AR for elderly users. One of the most common usability evaluation methods is testing a product towards heuristics. Usability heuristics are also used to guide the interface design to improve usability. Unfortunately, the well-known general usability heuristics do not consider aspects specific to AR technologies as well as elderly users’ needs. Therefore, there is a need to develop and validate heuristics specifically tailored for AR for elderly users. In our previous study, we developed a set of usability heuristics for elderly users and validated it by collecting feedback from usability experts. In this study, we have further validated the heuristics by asking designers/developers to use them for creating an AR application prototype. The results show that the heuristics are useful in the design phase of creating usable AR applications for elderly users. According to the participants, it can also be used in other phases of the application development cycle.

Pages: 207 to 212

Copyright: Copyright (c) IARIA, 2023

Publication date: April 24, 2023

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-68558-078-0

Location: Venice, Italy

Dates: from April 24, 2023 to April 28, 2023