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A Collaborative Digital Platform for Charity Thrift Store Workers

Authors:
Fathima Jubina Pathari
Eshita Kabir
Boishakhi Ghosh Mukta
Joakim Karlsen

Keywords: participatory design; PD; computer supported cooperative work; CSCW; thrift store.

Abstract:
This paper introduces a digital platform concept derived from a comprehensive study of a clothing charity thrift store and its operational model. The aim is to enhance communication and coordination among a diverse workforce. The platform was created using Participatory Design (PD) and Computer Supported Cooperative Work (CSCW) principles. Insights into the thrift store’s operations were gained through observation and interviews, informing subsequent co-design workshops where the final artifact was collaboratively developed. The resulting platform prioritizes accessibility and usability, featuring a dashboard display with a stylus and a mobile application that promotes collaboration and communication via mixed-reality technology and shared space. It emphasizes the ability of collaborative digital platforms to improve communication, organization, and productivity among charity thrift store employees.

Pages: 10 to 15

Copyright: Copyright (c) IARIA, 2024

Publication date: May 26, 2024

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-68558-163-3

Location: Barcelona, Spain

Dates: from May 26, 2024 to May 30, 2024