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Using Business Process Simulation to Assess the Effect of Business Rules Automation

Authors:
Olga Levina

Keywords: Business rules; business process management; business process simulation

Abstract:
Application of the business rules approach is often argued in research and practice to result in more efficient and enhanced processes. As the extent of this statement has yet to be shown, in this paper the process simulation method is applied to assess the effect of business rules externalization and automation on business process performance. A real-world decision and information intensive process is used here as a case study. Business process simulation is applied here to assess process performance difference between as-is and enhanced to-be process. Comparison of the obtained simulation results of the re-engineered to-be process that includes automated business rules and the as-is process indicate an increase of process performance measured in time and costs while attributing this effect to the automation of identified business rules.

Pages: 61 to 66

Copyright: Copyright (c) IARIA, 2012

Publication date: July 22, 2012

Published in: conference

ISSN: 2308-4391

ISBN: 978-1-61208-223-3

Location: Nice, France

Dates: from July 22, 2012 to July 27, 2012