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Challenges for Workflows Technology to Support Crowd-sourcing Activities

Authors:
Maria Orlowska

Keywords: crowd-sourcing; workflow systems

Abstract:
Workflow systems deliver remarkable results in many domains of business. Deployment of workflows on a large scale set the standard of rigorous execution of complex business processes controlled by multiple constraints and often completed by physically distributed agents. The emerging trends of paid and volunteer crowd work offer potential opportunity for improving productivity and expanding creativity in performed tasks. Crowd-sourced components of a traditional organizational process can not be supported uniformly by current workflows management technology. This paper frames the major challenges that stand in the way to effectively incorporate crowd-sourcing into existing business environment to construct a new form of cooperation. We lay out research challenges in most important areas: the process design and verification, design of typical patterns to support business segments completed by asynchronous crowd involvement through unidentified partners, enhancement of workflows management system functionality to accommodate crowd-sourcing activities.

Pages: 88 to 92

Copyright: Copyright (c) IARIA, 2015

Publication date: March 22, 2015

Published in: conference

ISSN: 2308-4391

ISBN: 978-1-61208-395-7

Location: Nice, France

Dates: from March 22, 2015 to March 27, 2015