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Student Driven Innovation: Designing University Library Services

Authors:
Alma Leora Culén
Andrea Alessandro Gasparini

Keywords: innovation; user-driven; design; service design; design thinking.

Abstract:
This paper addresses the question of how to engage students in design and innovation of library services. Student involvement in the design of the university library services is needed as they have distinct patterns of technology use: variety of platforms, nearly always including smart-phones and laptops, variety of social networks and often, a range of other digital tools. The involvement can take place in many different ways, e.g., participatory design projects, involvement through social media and others. In this paper, we describe our approach to innovation through student engagement in design of library services: innovation through an interaction design course and exposure to design thinking. Over a period of three years, our findings show that student projects have become increasingly original and creative. In addition, the level of engagement to produce finished products and services after taking the course has increased.

Pages: 12 to 17

Copyright: Copyright (c) IARIA, 2013

Publication date: October 27, 2013

Published in: conference

ISSN: 2308-3492

ISBN: 978-1-61208-306-3

Location: Venice, Italy

Dates: from October 27, 2013 to October 31, 2013