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Challenges with Tenant-Specific Cost Determination in Multi-Tenant Applications

Authors:
Anna Schwanengel
Uwe Hohenstein

Keywords: Software-as-a-Service; Multi-Tenancy; Billing; Costs; Respurce Utilization

Abstract:
One key element to make Software-as-a-Service (SaaS) successful is so called multi-tenancy, which refers to an architecture model where one software instance serves a set of multiple clients of different organizations (tenants). Hence, it reduces the number of application instances and, in that way, operational costs in a Cloud. The problem SaaS providers are faced within everyday’s business is how to define a billing model that has the chance to make profit in a public Cloud. Being profitable with SaaS, the art is to bill tenants in such a way that covers the costs for resources for the underlying PaaS/IaaS provider. This paper discusses some challenges with metering the consumption of tenants as a prerequisite for defining a profitable billing model.

Pages: 36 to 42

Copyright: Copyright (c) IARIA, 2013

Publication date: May 27, 2013

Published in: conference

ISSN: 2308-4294

ISBN: 978-1-61208-271-4

Location: Valencia, Spain

Dates: from May 27, 2013 to June 1, 2013