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Knowledge Enhanced Framework for designing e-Workflow Systems

Authors:
Farhi Marir
John Ndeta

Keywords: e-workflow; framework; e-business process; knowledge management; design pattern

Abstract:
Traditional workflow framework in implementing e-business processes has ignored the worker knowledge, the user feedback and problems resulting of incompatibility of inter-organisation e-business processes. The limitation of this framework comes from its behavioural perspective, which focuses only on monitoring and detecting problems in the execution of homogenous intra-organisation business processes. As a result, e-business processes designed and implemented using this traditional workflow framework become increasingly inadequate in the new e-business environment which is characterised by an increasing pace of mobility, business collaboration between complementary organisations, discontinuous and unforeseen change in the business processes. This paper presents results of a research investigation confirming these limitations and proposes a knowledge enhanced framework for design e-workflow that captures the dynamics of e-business process.

Pages: 143 to 149

Copyright: Copyright (c) IARIA, 2013

Publication date: January 27, 2013

Published in: conference

ISSN: 2308-4332

ISBN: 978-1-61208-247-9

Location: Seville, Spain

Dates: from January 27, 2013 to February 1, 2013