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Development of Remote Support Service by Augmented Reality Videophone

Authors:
Atsushi Fukayama
Shunsuke Takamiya
Junichi Nakagawa
Shinyo Muto
Naoki Uchida

Keywords: videophone; augmented reality; network value-added service; remote support; telepointing

Abstract:
This paper presents the development of a remote support service based on an existing videophone system enhanced with AR (Augmented Reality) technology. The service enables a support person to point to a real object in a remote site by overlaying a virtual object, which is named as “air stamp,” onto video image. Besides, the air stamp stays on the object it was attached to at first based on image-based AR technology, even when a camera of mobile device in the remote site is moved. These features make the communication between the support person and the onsite worker much more efficient. Video latency and effective frame rate of the videophone image were compared between the original videophone system and AR-enabled system, which indicated the addition of the AR function did not affect the performance significantly

Pages: 74 to 77

Copyright: Copyright (c) IARIA, 2012

Publication date: September 23, 2012

Published in: conference

ISSN: 2326-9383

ISBN: 978-1-61208-239-4

Location: Barcelona, Spain

Dates: from September 23, 2012 to September 28, 2012