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Virtual Team Tasks Performance Evaluation Based on Multi-level Fuzzy Comprehensive Method

Authors:
Dalia Kriksciuniene
Sandra Strigunaite

Keywords: virtual team; task performance evaluation; human interaction management; multi-level fuzzy; comprehensive method

Abstract:
The article analyses the research problem, what model for performance evaluation of virtual team could effectively serve a project leader by applying intelligent computational methods, which could reflect human cogitation. The hierarchical fuzzy comprehensive method of virtual team performance evaluation is suggested. The list of criteria of three groups (team, task and interaction) is elaborated for evaluation of project status and computed as the multi-level fuzzy vector. Expert evaluation, Shannon entropy and multi-level matrix computational methods are applied for experimental research of the model. The experimental results of comprehensive task evaluation by combining expert judgments and quantitative values derived from communication data are highly compatible and can assist project leader by providing valuable insights of underlying reasons affecting project outcome.

Pages: 20 to 25

Copyright: Copyright (c) IARIA, 2011

Publication date: September 25, 2011

Published in: conference

ISSN: 2308-3735

ISBN: 978-1-61208-154-0

Location: Rome, Italy

Dates: from September 25, 2011 to September 30, 2011