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Approaches for Promoting Telemedicine Utilization in Japan

Authors:
Nermin Elokla
Tomohiko Moriyama
Naoki Nakashima

Keywords: Online Healthcare; Telemedicine; Service Development; Public Needs

Abstract:
Telemedicine comes in many shapes. It aims to offer many benefits to both patients and clinicians, but until today, it is not widely utilized. This study aims to investigate public willingness to use telemedicine service, and identify cases/situations it is preferred to use for. It also identifies community views to increase actual use of telemedicine. To achieve our goals, 84 participants in the age ranging from 20 to 64 years were randomly selected, and data were collected from them using a questionnaire. The survey results reveals that all participants had never experienced telemedicine despite COVID-19 state of emergency. Less than half (46%) of participants stated their willingness to use the current telemedicine service. About 56% of participants preferred to use telemedicine service in a state of a personal emergency “with mild illness”. This study also indicates two approaches to promote telemedicine utilization. First approach aims to expand the scope of telemedicine, so that encompasses various issues/conditions, which currently concern the community. Second one focuses on improving telemedicine platform through several actions relevant to the service usability, availability, value, and accessibility. At present, there are many issues impact on telemedicine growth in Japan. Learning about the community’s views and needs play an important role in increasing the use of telemedicine service.

Pages: 34 to 39

Copyright: Copyright (c) IARIA, 2021

Publication date: October 3, 2021

Published in: conference

ISSN: 2308-4553

ISBN: 978-1-61208-892-1

Location: Barcelona, Spain

Dates: from October 3, 2021 to October 7, 2021