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Integration of Emotions and Feelings of Patients to Improve Their Care - the Case of Healthcare Interface Organizations in France

Authors:
Christian Bourret

Keywords: - Healthcare; Interface Organizations; France; emotions; feelings; services.

Abstract:
In all the developed countries, Healthcare Systems are in crisis with the central question of costs. They therefore face the key issue of performance. Everywhere (United Kingdom, USA, Spain, France, etc.) solutions are sought in new uses of information and involvement of patients or empowerment. The French Healthcare System has strong characteristics (particularly divisions between primary care and hospitals) that determine its evolution that we will analyze after explaining our research position. Better integrating patients’ and in particular their emotions and feelings to improve their involvement in a coproduction of services perspective is one of the main goals of New Healthcare Interface Organizations (HIO) developed recently between primary care and hospital sector. We analyze how in this perspective they may play a key role to improve the French Healthcare System.

Pages: 1 to 4

Copyright: Copyright (c) IARIA, 2015

Publication date: October 11, 2015

Published in: conference

ISSN: 2519-8351

ISBN: 978-1-61208-447-3

Location: St. Julians, Malta

Dates: from October 11, 2015 to October 16, 2015