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Aircraft in Your Head: How Air Traffic Controllers Mentally Organize Air Traffic

Authors:
Linda Pfeiffer
Georg Valtin
Nicholas Hugo Müller
Paul Rosenthal

Keywords: Air traffic control; HCI; Decision Support; Mental Models

Abstract:
The StayCentered Project at Technische Universität Chemnitz aims for assisting air traffic controllers in stressful traffic situations. Therefore we are seeking to comprehend air traffic controllers’ principles of operation within the dyadic team structure. First exploratory research revealed insights into air traffic controllers’ practices, their information processing (mental models), potential stressors, and related emotional effects. This paper discusses the results and the implications for air traffic controllers’ work in general and the StayCentered project in particular.

Pages: 19 to 24

Copyright: Copyright (c) IARIA, 2015

Publication date: October 11, 2015

Published in: conference

ISSN: 2519-8351

ISBN: 978-1-61208-447-3

Location: St. Julians, Malta

Dates: from October 11, 2015 to October 16, 2015