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Mining Weighted Leaders and Peripheral Workers in Organizational Social Networks based on Event Logs

Authors:
Alessandro Berti

Keywords: Weighted Leaders; Peripheral Workers; Clustering; Social Network Analysis; Sociology

Abstract:
Identifying important, influent individuals in a social network has been, from decades, an interesting analysis, that can lead in business contexts to a better understanding of the community structure and workers' behavior (considering, e.g., performance). In this paper, the focus is on social networks extracted from event logs, and a more powerful definition of leadership is introduced taking into account the fact that leaders may have different importance inside the organization. This concept is useful also in identifying peripheral workers, that are far from leaders. In an assessment done on the BPI Challenge 2012 event log, peripheral workers showed better performance in comparison to other workers. This discovery has been explained using Social Psychology concepts and considering several characterizations of peripheral workers.

Pages: 1 to 8

Copyright: Copyright (c) IARIA, 2016

Publication date: November 13, 2016

Published in: conference

ISSN: 2519-8351

ISBN: 978-1-61208-519-7

Location: Barcelona, Spain

Dates: from November 13, 2016 to November 17, 2016