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The 3-Ellipse Model: A Lens for Understanding Generative AI’s Impact on Organisations

Authors:
Mercy Williams
Jon G. Hall
Lucia Rapanotti
Khadija Tahera

Keywords: generative AI; organisational change; 3-ellipse model; agency modes; socio-technical systems; problem orientation.

Abstract:
The rapid proliferation of Generative Artificial Intelligence (GenAI) is ushering in significant change and transformation across many sectors, prompting a re-evaluation of organisational structures, processes, and the skills required of the workforce along different time horizons. As organisations increasingly adopt and integrate GenAI tools, understanding the multifaceted impact of this technology becomes crucial. A robust analytical framework is required to comprehend the unfolding trajectory of this change fully. This idea paper proposes one such framework comprising three GenAI agency modes for integration into organisational change, combined with an extant problem oriented model of the organisation as a socio-technical system. The paper argues how the framework could apply to analyse organisational change driven by GenAI, providing an early indication of the potential benefits of further developing and applying such a framework.

Pages: 100 to 102

Copyright: Copyright (c) IARIA, 2025

Publication date: July 6, 2025

Published in: conference

ISBN: 978-1-68558-284-5

Location: Venice, Italy

Dates: from July 6, 2025 to July 10, 2025