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Shadow IT - Management and Control of Unofficial IT

Authors:
Christopher Rentrop
Stephan Zimmermann

Keywords: Shadow IT; IT Controlling; IT Governance; IT Service Management

Abstract:
Shadow IT describes the supplement of “official” IT by several, autonomous developed IT systems, processes and organizational units, which are located in the business departments. These systems are generally not known, accepted and supported by the official IT department. From the perspective of IT management and control it is necessary to find out, which interrelations exist with shadow IT and what tasks are resultant. So far only little research exists on this topic. To overcome this deficit the presented project targets on a scientifically based definition of shadow IT, the investigation of best practices in several companies and the development and application of instruments for the identification, the assessment and controlling of shadow IT.

Pages: 98 to 102

Copyright: Copyright (c) IARIA, 2012

Publication date: January 30, 2012

Published in: conference

ISSN: 2308-3956

ISBN: 978-1-61208-176-2

Location: Valencia, Spain

Dates: from January 30, 2012 to February 4, 2012