Home // ICDS 2019, The Thirteenth International Conference on Digital Society and eGovernments // View article
Authors:
Sofia Meacham
P.Pratichi Rath
Pritam Moharana
Keith Phalp
Min Sig Park
Keywords: e-Government; virtual organizations; one-stop shop.
Abstract:
In this paper, a one-stop e-Government solution will be proposed for the existing Korean government multi-ministry Employment-Welfare plus system that utilizes latest IT technologies. Since 2001, the Korean government had established 11 initiatives and 31 roadmaps to build e-Government infrastructure. Although this infrastructure has been very successful and well-esteemed in the international society, several improvements are required towards a one-stop shop solution. Currently, the system used by the Korean government is not a one-stop solution with a single point for the citizen to access government services. A Virtual Employment – Welfare Plus Centre (VEWPC) is then introduced to unify the services offered to the citizen. Comparing this VEWS with UK’s e-Government solution and review of corresponding literature, several requirements for change towards a one-stop shop solution implementation have been identified. A refined architecture to implement a South Korean e-Government one-stop shop is identified and proposed in this paper. Future plans for the applicability and cost of its adoption are also identified.
Pages: 8 to 18
Copyright: Copyright (c) IARIA, 2019
Publication date: February 24, 2019
Published in: conference
ISSN: 2308-3956
ISBN: 978-1-61208-685-9
Location: Athens, Greece
Dates: from February 24, 2019 to February 28, 2019