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Literature Review of Ethical Concerns in the Use of Disruptive Technologies in Government 3.0

Authors:
Alexander Ronzhyn
Maria A. Wimmer

Keywords: ethics, government 3.0, e-government, disruptive technologies.

Abstract:
‘Government 3.0’ as the new paradigm brings in new disruptive technologies in the digitization process of the public sector. The massive use of Artificial Intelligence, Machine Learning, Big Data Analytics, Internet of Things and other technologies in public service provisioning that have a potential to significantly influence the life of a large number of citizens demands for a thorough investigation of the ethical concerns. Along a literature review, this paper investigates the ethical issues associated with the implementation of disruptive technologies in the public sector. In the first part of the paper, ten categories of ethical concerns in e-government are identified. Subsequently, these ten categories guide a more detailed review of 74 articles dealing with specific ethical concerns in relation to the implementation of Artificial Intelligence and Big Data in e-government. The literature review revealed important similarities and differences in ethical issues relating to the two technologies.

Pages: 85 to 92

Copyright: Copyright (c) IARIA, 2019

Publication date: February 24, 2019

Published in: conference

ISSN: 2308-3956

ISBN: 978-1-61208-685-9

Location: Athens, Greece

Dates: from February 24, 2019 to February 28, 2019