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Soft Skills: A Key Driver for Digital Transformation

Authors:
Richa Gulati
Carmen Reaiche

Keywords: intangible investment; soft skills; digital transformation; project managers

Abstract:
This paper focuses on exploring the value of intangible (soft skills) investments to aid successful digital transformation in organisations. The human capital of a business or an organisation is the key catalyst for implementing change. It is, therefore, important to have a skilled workforce which is capable of adopting and coping with changes such as digital transformation. This research focuses on the importance of soft aspects of digital transformation. Gioia method was adopted to guide the analysis of the data (interviews) for this research. The results are indicative of the important soft skills required to embrace digital transformation and its potential impact on successful implementation.

Pages: 40 to 43

Copyright: Copyright (c) IARIA, 2020

Publication date: March 22, 2020

Published in: conference

ISSN: 2308-3956

ISBN: 978-1-61208-760-3

Location: Valencia, Spain

Dates: from November 21, 2020 to November 25, 2020