Home // ICDS 2020, The Fourteenth International Conference on Digital Society // View article
Authors:
Marius Rohde Johannessen
Lasse Berntzen
Keywords: eParticipation; implementation; survey; pilot study; implicit participation; evaluation.
Abstract:
This paper presents an evaluation of an eParticipation system for rapid feedback and dialogue between citizens and politicians. The system consists of a mobile application with survey-like functionality and a methodology for politicians' use of the app. We report the findings from our evaluation of a pilot involving five Norwegian municipalities. Our findings clearly show that this type of system has the potential to engage so-called lurkers and standby citizens to provide feedback on politicians' concrete issues. Further, the system's complexity level places it between existing systems for open/unstructured debate and systems that are more complex. Both politicians and participating citizens report that they were happy with the pilot results and would like to continue using the system. A test of an extended version of the system is planned in 2021.
Pages: 117 to 123
Copyright: Copyright (c) IARIA, 2020
Publication date: March 22, 2020
Published in: conference
ISSN: 2308-3956
ISBN: 978-1-61208-760-3
Location: Valencia, Spain
Dates: from November 21, 2020 to November 25, 2020