Home // ICDS 2023, The Seventeenth International Conference on Digital Society // View article

Mobile Instant Messaging and User Interface Design - Different Age Groups, Different Requirements?

Authors:
Olga Levina

Keywords: application requirements; usbality; user interface; age-based requirements; socially-aware information systems

Abstract:
Instant Messaging (IM) is an increasingly popular form of communication in which two or more people exchange text-based multi-media messages in real time. However, as a result of aging, users have different needs and requirements towards the design of the communication application. This paper examines the preferences of users of different ages towards the User Interface (UI) design of Mobile Instant Massage (MIM) applications, i.e., instant message applications that can operate on smartphones. An online survey data about users' preferences towards the UI of this application type, limited to Indonesian users, was obtained. The results indicate that for some UI elements, both age groups showed the same preferences, while other requirements were significantly different. This paper aims to give a better understanding of the interface of the MIM application preferred by its users according to their age and thus inform application designers and product owners.

Pages: 5 to 8

Copyright: Copyright (c) IARIA, 2023

Publication date: April 24, 2023

Published in: conference

ISSN: 2308-3956

ISBN: 978-1-68558-077-3

Location: Venice, Italy

Dates: from April 24, 2023 to April 28, 2023