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Social Query: A Query Routing System for Twitter

Authors:
Cleyton Souza
Jonathas Magalhaes
Evandro Costa
Joseana Fechine

Keywords: query routing; social query; expertise finding systems; community question and answering sites; social network; twitter

Abstract:
Social Query is a new and efficient way to get answers on the social networks. However, the popular method of sharing public questions could be optimized by directing the question to an expert, a process called query routing. In this work, we propose a Social Query System for query routing on Twitter, currently, one of the most popular social networks. The Social Query Systems analyzes the information about the questioner’s followers and recommends the most suitable users to answer the questions. The use of the system changes the usual process, working apart of Twitter and allowing questioner and responder exceed the limit of 140 characters. Through a qualitative evaluation, we showed promising results and ideas for improving the system and the recommendation algorithm.

Pages: 147 to 153

Copyright: Copyright (c) IARIA, 2013

Publication date: June 23, 2013

Published in: conference

ISSN: 2308-3972

ISBN: 978-1-61208-280-6

Location: Rome, Italy

Dates: from June 23, 2013 to June 28, 2013