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A Tool to Assist the Social Search on Facebook

Authors:
Cleyton Souza
Jonathas Magalhães
Evandro Costa
Joseana Fechine
Ruan Reis

Keywords: social query; social search; query routing; expertise finding; Facebook; system

Abstract:
Sharing questions is a new way of getting answers on social networks. However, the usual strategy of broadcasting questions could be optimized. In this work, we propose a Social Query mobile app to assist users sharing their questions on Facebook. Before publishing the question, the app will guide the user through some steps to enhance the probability of getting an answer by someone. It is a tool to help the users phrasing their problems, restrict the social search to a certain demographic group and find people to help them. As far as we know, this is the first work to merge these three aspects of the social search. To validate our proposal, we run a questionnaire so that people could value what we are offering, and we received great feedback.

Pages: 111 to 116

Copyright: Copyright (c) IARIA, 2014

Publication date: July 20, 2014

Published in: conference

ISSN: 2308-3972

ISBN: 978-1-61208-361-2

Location: Paris, France

Dates: from July 20, 2014 to July 24, 2014