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A Regional City Council mGovernment Case Study: Success Factors for Acceptance and Trust

Authors:
Shadi Al-Khamayseh
Elaine Lawrence

Keywords: mobile; government, success factors; case study

Abstract:
This paper is the second of a series of investigations into the key success factors for mobile government services (mGovernment) in Australia, Jordan and the United Arab Republic. The case study in this paper concerns a large regional city council in Queensland, Australia. It provides valuable insights into the adoption of mobile government services and applications over the council’s wired and wireless network. Here, we report on a major achievement of the study namely, the identification of success factors for mobile government.

Pages: 196 to 201

Copyright: Copyright (c) IARIA, 2011

Publication date: January 23, 2011

Published in: conference

ISSN: 2308-4413

ISBN: 978-1-61208-113-7

Location: St. Maarten, The Netherlands Antilles

Dates: from January 23, 2011 to January 28, 2011