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Authors:
Borka Jerman-Blazic
Tanja Arh
Keywords: usability evaluation; task scenarios; videoconferencing system; collaborative environment
Abstract:
Usability evaluation is a core component of user-centred design (UCD) approach and aims primarily to evaluate effectiveness, efficiency and satisfaction when users interacting with a product/service to achieve their goals and needs, influencing their decision to its future adoption (i.e., user acceptance). The focus of this research work was to assess the usability of videoconferencing system with traditional usability method (usability testing) in order to get good assessment of its learnability and applicability. Based on the five tasks performed by 29 participants from five countries, the overall evaluation of the Virtual Conference Centre (VCC) was satisfactory and implicit a high level of reliability.
Pages: 436 to 440
Copyright: Copyright (c) IARIA, 2011
Publication date: January 23, 2011
Published in: conference
ISSN: 2308-4413
ISBN: 978-1-61208-113-7
Location: St. Maarten, The Netherlands Antilles
Dates: from January 23, 2011 to January 28, 2011