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Applying Questionnaire to Assess the Lessons Learned Process in Software Project Management: a Case Study at GAIA

Authors:
Marco Ikuro Hisatomi
Anderson de Souza Góes
Rodolfo Miranda de Barros

Keywords: – Lessons Learned, Software Project Management, Assessment Questionnaire.

Abstract:
In order to obtain benefits from the Lessons Learned Process in Software Project Management it is necessary to assess the process periodically. To avoid failures, assessments can be conducted based on questionnaires duly appropriate for each organisation or segment of the software project under development. Studies of Lessons Learned and Software Project Management have increased the assessments techniques and have guided the construction of assessment criteria in organisations. In this paper, we present a questionnaire template with different alternatives that offer different scores and axes of efficiency to enhance the assessment. We intend to demonstrate that this questionnaire template establishes parameters for accurate measurements of the assessment of the Lessons Learned Process.

Pages: 258 to 264

Copyright: Copyright (c) IARIA, 2013

Publication date: October 27, 2013

Published in: conference

ISSN: 2308-4235

ISBN: 978-1-61208-304-9

Location: Venice, Italy

Dates: from October 27, 2013 to October 31, 2013