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Evaluating Enterprise Resource Planning Analysis Patterns using Normalized Systems Theory

Authors:
Ornchanok Chongsombut
Jan Verelst

Keywords: Normalized Systems; Evolvability; ERP; Analysis Patterns; Microsoft Dynamics CRM

Abstract:
A dramatically increasing competition in business environment has brought a new characteristic of enterprise information systems called “evolvability”. Its on-going changes significantly impact the way information systems are being analysed and designed in practice. Based on Normalized Systems theory, information systems should be designed in 1-1 modular structure to be free from so-called combinatorial effects. Combinatorial effects are one of the biggest obstacle to implementing evolvability of information systems. Combinatorial effects actually occur when a change has a ripple effect on the information system size. Hence, information systems should be designed to minimize combinatorial effects in order to enhance the ability of software. Moreover, Normalized Systems theory provides an important practical way of developing evolvable information systems, even huge application systems for organizations. The purpose of the paper is to present an analysis of the analysis patterns of the well-known Microsoft Dynamics CRM 2016 adhering to the design patterns of Normalized Systems theory. Additionally, the paper shows the evaluation of the Enterprise Resource Planning (ERP) analysis patterns from an evolvability point of view and demonstrate both conformance with Normalized Systems theory and violations against it.

Pages: 128 to 131

Copyright: Copyright (c) IARIA, 2017

Publication date: October 8, 2017

Published in: conference

ISSN: 2308-4235

ISBN: 978-1-61208-590-6

Location: Athens, Greece

Dates: from October 8, 2017 to October 12, 2017