Home // IMMM 2011, The First International Conference on Advances in Information Mining and Management // View article
Authors:
Tõnu Tamme
Ulrich Norbisrath
Georg Singer
Eero Vainikko
Keywords: email, exploratory search, categorization, n-grams, ontology
Abstract:
For twenty years, email has been the prominent means of computerized communication. Each day we receive a growing number of email messages from different origins, related to different topics, people, and locations. Some belong to the professional sphere, others are private. Usually we keep our messages in the inbox or store them in several mostly manually created hierarchical folders. Showing information in hierarchies and lists can be nowadays amended by views which allow a more explorative approach to access this. The goal of this paper is to analyze the automatic information management capabilities of present standard email clients and webmail services, show their shortcomings, and show some improvements of them through the use of auto categorization and graph exploration. We show that categorization is not supported by traditional email tools but that it facilitates discovery of new relations between email messages and therefore improves email management.
Pages: 67 to 72
Copyright: Copyright (c) IARIA, 2011
Publication date: October 23, 2011
Published in: conference
ISSN: 2326-9332
ISBN: 978-1-61208-162-5
Location: Barcelona, Spain
Dates: from October 23, 2011 to October 29, 2011