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A Platform for the Integrated Management of IT Infrastructure Metrics

Authors:
Christian Straube
Wolfgang Hommel
Dieter Kranzlmüller

Keywords: IT management; measurement; metrics; governance; decision support

Abstract:
In this work-in-progress paper, we argue that most measurement and metrics as they are used in today's IT management do not provide a sufficient foundation for qualified upper level management decisions. By exemplary applying the state-of-the-art energy efficient metrics to SuperMUC, an energy-efficient three PetaFlop/s high performance computing system that has been put into service in June 2012 at the Leibniz Supercomputing Centre, we show that there are four major gaps between the information that can be measured on a technical level and the information that is needed for management decision making. We then present our vision of a management cockpit that centralizes measurement and metrics management in an organization-wide manner. It aggregates, processes and transforms metrics data into indicators for management decisions. We present the research questions, our solution approaches, and preliminary results regarding the design and implementation of this management cockpit.

Pages: 125 to 129

Copyright: Copyright (c) IARIA, 2012

Publication date: October 21, 2012

Published in: conference

ISSN: 2308-3484

ISBN: 978-1-61208-226-4

Location: Venice, Italy

Dates: from October 21, 2012 to October 26, 2012