Home // INTELLI 2024, The Thirteenth International Conference on Intelligent Systems and Applications // View article
Authors:
Tomoya Chisaka
Soichiro Yokoyama
Tomohisa Yamashita
Hidenori Kawamura
Keywords: nurse scheduling, rescheduling, substitute attendance request.
Abstract:
In workplaces with shift-based schedules, managers are burdened with the task of modifying work schedules when absences occur. In this process, known as schedule adjustment due to employee absenteeism, the manager must select a replacement employee (substitute employee) from those originally scheduled to be off-duty on the day of the absence. Within this methodology, a task arises where the manager needs to request substitute attendance from employees who were originally scheduled to be off-duty. The order in which these requests are made to employees is crucial as it directly impacts the burden on both the manager and the employees. This paper proposes a strategy for determining the order of requests based on the probability of acceptance by employees. A simulation model is constructed, and evaluations are conducted for multiple parameter sets. The results of the verification indicate that, when prioritizing the reduction of the understaffed workforce, an ascending request strategy is effective. On the other hand, if prioritizing the manager's burden is essential, a descending request strategy proves to be effective.
Pages: 33 to 42
Copyright: Copyright (c) IARIA, 2024
Publication date: March 10, 2024
Published in: conference
ISSN: 2308-4065
ISBN: 978-1-68558-132-9
Location: Athens, Greece
Dates: from March 10, 2024 to March 14, 2024