Home // International Journal On Advances in Intelligent Systems, volume 15, numbers 3 and 4, 2022 // View article
Authors:
Christian Bourret
Claudia Da Re
Denis Juillière
Karim Fraoua
Keywords: Tourist Guide; digital tools; cultural mediation; museums; situational iceberg.
Abstract:
Qualified tourist guides are professionals in cultural, technical, and scientific mediation and they work mainly in public spaces, museums, and historical monuments. The digital transformation of the 2010s has revolutionised the approach to knowledge and has led to a change in the role of qualified tourist guides. By this we mean the explosion of Wikipedia and social networks, as well as the introduction of multimedia in museums. The effects of the current health crisis (Covid) have been added to all this to impose profound changes and irreversible developments. Our reflection is about, on one hand, the way in which the qualified tourist guides can rely on digital technology during a tour and, on the other hand, the new skills that student guides must acquire during their scholarship. We seek to understand where and how digital technology can be an ally of qualified tourist guides without replacing them. We will rely on the professional degree of qualified tourist guides (in French: guides conférenciers), prepared in our Gustave Eiffel University, as well as on our connections with the National Federation of Qualified Tourist Guides, to analyse the digital approach of future professionals in the sector. We also propose perspectives for future works.
Pages: 93 to 102
Copyright: Copyright (c) to authors, 2022. Used with permission.
Publication date: December 31, 2022
Published in: journal
ISSN: 1942-2679