Home // International Journal On Advances in Intelligent Systems, volume 2, number 1, 2009 // View article
Authors:
Helena Suvinen
Pertti Saariluoma
Keywords: Innovation, networked co-creation, wiki, psychology, usability
Abstract:
Wiki-technology is one of the new Internet collaborative service platforms that allows, among other things, building innovation networks for industries and research groups. To make these wiki tools really effective it is essential to understand human interaction problems within information and communication technology (ICT) based on scientific psychological grounds, rather than resorting to folk psychological intuitions. The problem with wikis is that their inbuilt interaction problems may substantially interfere with the development of open innovation communities. This is why it is essential to investigate psychological factors evident in the interactions within open innovation systems. This study, realized with a wiki-based portal, aimed to help build innovation systems within a particular industrial area. Our results identified several problems and point to a variety of user psychology reasons behind these problems. These reasons were organized into a classification system of problems experienced by users in task execution.
Pages: 126 to 138
Copyright: Copyright (c) to authors, 2009. Used with permission.
Publication date: June 7, 2009
Published in: journal
ISSN: 1942-2679