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Preventing E-Government Tragedy Of The Clouds Using System Thinking Methods

Authors:
Geoffrey Lichtenheim
Mo Mansouri

Keywords: E-Government, E-Governance, Systems thinking, Systems Dynamics, Public cloud

Abstract:
The purpose of this study is to propose the use of system thinking methods in E-Government systems and system of systems to drive greater efficiencies in the deployment of public cloud services. Qualitative methods such as a systemigram, causal loop analysis, as well as a novel cloud cost reduction model is used to map complexity, display the multidimensional nature of the system, as well as formulate an ontology. The "tragedy of the commons" economic concept is used to orient our research towards the sustainable consumption of digital resources for government agencies. Business and system dynamics concepts are used to both discover as well as propose solutions for the research problem, which is identified as E-Government cloud services efficiency and cost optimization. We conclude with additional ideas to further this research through the use of triangulation and additional quantitative research methods.

Pages: 35 to 38

Copyright: Copyright (c) IARIA, 2022

Publication date: July 24, 2022

Published in: conference

ISBN: 978-1-68558-021-6

Location: Nice, France

Dates: from July 24, 2022 to July 28, 2022