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How to Achieve and Measure the Benefits of Fault Tolerant Production Infrastructures

Authors:
Emmanouil Serrelis
Nikos Alexandris

Keywords: Fault Tolerance, Disaster Recovery, Availability, Change Management, Key Performance Indicators, ITIL

Abstract:
Disaster Recovery Infrastructures, which have become a common aspect of all major IT infrastructures, could transform to Fault Tolerant Infrastructures in order to increase productivity, effectiveness and availability. This paper suggests a methodology for the transformation of High Availability Systems on which Disaster Recovery Infrastructures are based, to Fault Tolerant Production Infrastructures and establishes some Key Performance Indicators (KPIs) as a means to measure the effectiveness of the approach, adopting the principles of the Information Technology Infrastructure Library (ITIL) framework to a cost cutting, ecological and security-aware environment.

Pages: 100 to 110

Copyright: Copyright (c) to authors, 2008. Used with permission.

Publication date: February 24, 2009

Published in: journal

ISSN: 1942-2644