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Smart Services Through Smart Item Agent

Authors:
Jiří Tengler
Juraj Fabuš
Peter Kolarovszki
Viktória Fabušová

Keywords: postal sector; postal package; MCU; smart sensors; IoT.

Abstract:
This work deals with the realization of smart item agent, which is equipped with motion, vibration, acceleration, temperature, humidity sensors and a tracking module through GPS (Global Position System). The main reason for choosing this solution was to reduce crash delivery problems and increase the quality of services. These two problems are very interesting for postal or logistics providers. Item agent collects data during transport in the logistics process of the selected organization. The output is a summary of the data used to monitor the quality and identification of the different services that are provided to the selected type of items. The configuration is an intelligent agent addressed as follows: The heart of the agent is a programmable integrated circuit, which takes care of collecting and storing information from the sensors mentioned above. Part of the agent may also be a GSM (Global System for Mobile Communications) module, which allows us to track the shipment in real time, but at the cost of lower battery life cycle agent. The collected data will be used to improve the organization of its services and the ability to identify the failure of the service at a specific point in the logistics chain through smart sensor package. The results of our research are represented by the solution (smart agent) and also the methodology for diagnosing the quality of services in conjunction with postal or logistics operator needs.

Pages: 71 to 76

Copyright: Copyright (c) IARIA, 2016

Publication date: July 24, 2016

Published in: conference

ISSN: 2308-4405

ISBN: 978-1-61208-490-9

Location: Nice, France

Dates: from July 24, 2016 to July 28, 2016