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A Domain-driven Approach for Designing Management Services

Authors:
Ingo Pansa
Felix Palmen
Sebastian Abeck
Klaus Scheibenberger

Keywords: domain-driven design; service design; management service; incident management

Abstract:
A service-oriented software solution to flexibly support changing business environments requires the existence of an adaptable management support system. Decoupling management processes from concrete tools by encapsulating needed management functionality into management services can help meet this requirement. However, creating management solutions is a difficult and challenging task. Due to the complexity of domain management, a formal approach based on a domain model and assorted design rules would help to increase the stability of engineered solutions. Existing approaches tend to gather only at the tools level, while neglecting process requirements, which result in solutions that are hard to adapt. In this paper, we discuss the value of domain modeling to address this situation and demonstrate how designing management services by using a set of assorted design rules can be achieved. This approach is exemplified within a concrete incident management scenario.

Pages: 132 to 139

Copyright: Copyright (c) IARIA, 2010

Publication date: November 21, 2010

Published in: conference

ISSN: 2308-3549

ISBN: 978-1-61208-105-2

Location: Lisbon, Portugal

Dates: from November 21, 2010 to November 26, 2010