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A Domain Ontology for Designing Management Services

Authors:
Ingo Pansa
Matthias Reichle
Christoph Leist
Sebastian Abeck

Keywords: management service; ontology; domain model

Abstract:
Designing management systems based on service- oriented principles is a pragmatic approach to handle the challenges that distributed management is faced today. In order to conform to service-oriented principles, the elements of the management systems architecture – the management services – have to be designed along domain-specific concepts. Thus, modeling the domain IT Management becomes evident within service-oriented development processes. Considering existing approaches, domain modeling is not addressed explicitly, thus hampering the construction of management systems based on service-oriented principles. In this paper, we propose an ontology for the specification of the domain IT Management and present a refined development approach that enables the application of the presented ontology. The application of the ontology is demonstrated by designing management services for a standardized Incident Management Process.

Pages: 11 to 18

Copyright: Copyright (c) IARIA, 2011

Publication date: September 25, 2011

Published in: conference

ISSN: 2308-3549

ISBN: 978-1-61208-152-6

Location: Rome, Italy

Dates: from September 25, 2011 to September 30, 2011