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Agent-Based Model to Simulate Outpatient’s Consultations at the “Hospital de Clínicas”

Authors:
Ramona Elizabeth Galeano Galeano
Cynthia Emilia Villalba Cardozo
Emilio Luque
Dolores Rexachs

Keywords: Simulation health service agents; patient flow simulation; agent-based model; Simulation medical consultation, Queuing simulation outpatient.

Abstract:
The “Hospital de Clínicas” is one of the busiest hospitals in Paraguay, with an average of 1150 outpatient per day. Normally, patients have to wait long periods of time to be served, causing their anger and discomfort. This paper presents an agent-based model of the process of outpatient’s consultation in the Department of Internal Medicine, in order to better understanding of this process and evaluate different solutions to reduce the patient waiting time.

Pages: 46 to 51

Copyright: Copyright (c) IARIA, 2016

Publication date: August 21, 2016

Published in: conference

ISSN: 2308-4537

ISBN: 978-1-61208-501-2

Location: Rome, Italy

Dates: from August 21, 2016 to August 25, 2016