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Authors:
Beatrice Cahour
Claudine Nguyen
Lisa Creno
Keywords: User experience, electric car, car-pooling
Abstract:
The use of emerging mobility systems in the city is a critical issue, and we propose in this paper a methodological framework, which is lived experience-centered, to study it. The methodology is illustrated with two studies: the first is about the way drivers deal with the limited autonomy of electric cars, and the second is about the use of dynamic car-pooling. We propose three steps: (1) studying a situation of reference, with interviews focused on the lived experience of specific situations of use, (2) studying the lived experience of a limited population in the emerging situation, with video recording and interviews based on the video and on diaries (3) generalizing some of the processes observed with quantitative data. We then discuss the pros and cons of this methodological approach, and we explain the resources it provides for designing technologies and services adapted to the users’ activities and feelings in natural settings.
Pages: 52 to 57
Copyright: Copyright (c) IARIA, 2013
Publication date: June 23, 2013
Published in: conference
ISSN: 2308-3727
ISBN: 978-1-61208-282-0
Location: Rome, Italy
Dates: from June 23, 2013 to June 28, 2013