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The Antecedents and Feedback Loops Contributing to Trust in Agile Scrum Teams

Authors:
Trish O'Connell
Owen Molloy

Keywords: Agile; Scrum; Team; Trust; Collaboration; Knowledge-sharing

Abstract:
Scrum has become the dominant Agile way of developing software products and systems. To ensure the team achieves the goals of the Sprint, the team needs to collaborate effectively and share knowledge optimally. To do this, McHugh, Conboy and Lang, amongst others, have claimed that trust is “of increased importance” to the Agile Scrum team. This paper describes the contributions to the academic discourse on trust and subsequently hypothesizes how these may apply to the Scrum team. Whilst some of the antecedents are straightforward contributors to building trust, others may function as reinforcing feedback loops. A preliminary conceptual model is presented, and further research is underway to refine and validate the model.

Pages: 16 to 23

Copyright: Copyright (c) IARIA, 2018

Publication date: April 22, 2018

Published in: conference

ISSN: 2519-8394

ISBN: 978-1-61208-632-3

Location: Athens, Greece

Dates: from April 22, 2018 to April 26, 2018