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Requirements Engineering in Healthcare: Lessons Learned from Practice

Authors:
Malak Baslyman

Keywords: Requirements Engineering; Healthcare; URN; Goal-oriented modeling; Process modeling; Industry.

Abstract:
Healthcare systems are facing grand challenges in improving current processes and meeting the high demand on resources while maximizing the quality of delivered services. Although technology is a key enabler of improvement, it still fails, in healthcare, due to several reasons, such as poor acceptance by users/physicians, disturbance to existing practices, and lack of comprehensive analysis prior to the implementation of solutions. Hence, we found an opportunity to investigate the effectiveness of some Requirement Engineering (RE) methods, such as goal-oriented and process modeling, in capturing the context of a process under improvement, collecting requirements, and analyzing multiple views and conflicting opinions to support decision-making in healthcare. In this paper, I’m reporting on the challenges and opportunities that were learned while observing and applying some RE modeling and analysis methods in five real-world projects, over five years, in healthcare. In addition, some future research directions are discussed.

Pages: 21 to 27

Copyright: Copyright (c) IARIA, 2022

Publication date: April 24, 2022

Published in: conference

ISSN: 2519-8394

ISBN: 978-1-61208-946-1

Location: Barcelona, Spain

Dates: from April 24, 2022 to April 28, 2022